Sugar Account Management capabilities provide a single view of customers across products, geographies, account, and status. In one single page, users see not only account information, but all associated sales opportunities, contacts, activities, history, cases and quotes. Account management gives your organization the ability to build tighter, more profitable relationships by understanding the status of each account.

Impact

• Understand account status and relationships
• Improve up-selling and cross-selling opportunities
• Ensure consistent interactions with customers
• Share account information across marketing, sales and support departments